Terms and conditions

Terms and conditions of the online store:

Both the online store and physical store are run by Zircon ehf. Kt: 7107033-2990, VAT number: 80036. All the terms and conditions here are justified by Icelandic law. If a disagreement occurs between buyer and seller about these terms, then that must beet settled buy the Reykjavík Supreme Court.

Shopping

The customer orders and pays for items via credit card, debet card, Síminn Pay, Netgíró, Pei or bank transfer, as soon as we receive confirmation of payment we will send you the order. 

The customer will receive an email to keep you informed about the status of your order, it is also possible to track the order through our sign in page.

Delivery

Orders made with Veiðiportið are sent via Pósturinn and should be delivered within 1-3 business days after order domestically.

If items are sold out we will contact you via email or with a phonecall.

Delivery costs

Orders are sent with Pósturinn, Veiðiportið offers free delivery if the order is 10.000.kr or more, then there is a option to have the order delivered to a post office of your choice or to your home. 

Payment and saftey-encryption

Payment is offerd with credit card, debet card, Síminn Pay, Netgíró, Pei or bank transfer.

All sensitive information, like card numbers are encrypted so buyers safety is ensured. All sensitive information like card numbers that are given to Veiðiportið are encrypted before the are sent to us, that is done so irrelevant persons are not able to access this information. We us Rapyd Pay payment system.

Prices

All prices at Veiðiportið are with VAT tax. please note prices can change without notice and all prices shown with notice of typing mistakes and distortion.

Products

We do are best to show all our products in the right colors. It is still impossible to guaranty the right shades of colors as they appear on your screen because of the limitations of web pictures.

Refund policies

We offer a 14 day refund on purchases on the internet as long as there is a valid receipt that shows when the products where bought(not valid for for products purchased on sale). Products are only refunded if they are unused and in the original state. Refunds take note of the purchase price and store credit is given or reimbursement. If there are more then 14 days from purchase then the buyer can exchange the products or receive store credit. Delivery costs are not refunded.

Store credit can not be used on sales.

Defects

If in chance of a product defect then the we offer to fix the product, if that is not possible then a new product is given. Otherwise please read the Icelandic law nr.46/2000 and law about consumer purchases nr.48/2003.

Delivery costs are only refunded if there is a product defect.

Confidentiality and personal information

Complete confidentiality for your personal information is promised. Veiðiportið emphasizes that we keep all information securely and that we do not send any email addresses or other client information to a third party. 

Cookies

Our website www.veidiportid.is uses technology known as cookies in order to capture information regarding the use made of the Website. We inform you that we use cookies in order to facilitate your browsing on our Website, to identify you from other users, provide you with a better experience in its use, or to identify problems in order to improve our Website. Furthermore, should you consent to such, we will use cookies that will allow us obtain more information about your preferences and personalize our Website in accordance with your individual interests. The purpose of this cookie policy is to inform you in a clear and concise manner about the cookies used on our Website (the “Cookie Policy”). We inform you that this document is complemented by the Legal Notice, the Privacy Policy and the General Contracting Terms and Conditions, which in their entirety comprise the legal texts governing the Website. Should you wish to receive more information regarding the cookies we use on the Website, you may send an email to the following address: www.allaboutcookies.org

WHAT ARE COOKIES?
A cookie is a file that is downloaded onto your computer in order to store data that can be updated and recovered by the entity responsible for its installation. The information gathered using the cookies may include the date and time of visits to the Website, the products consulted, pages visited, time spent on our Website and the websites visited immediately before and after. By using this information we can focus and adjust the services in the most effective manner in order to provide you with a better experience as a user.

Cookies can be classified into a variety of categories depending on their characteristics. Our Website uses the cookies that are described as follows:

Session cookies

These types of cookies gather and store data only while the User is visiting the Website, such as the list of products that make up their order. Below follows a list of cookies that you may find on our Website and a brief description of their purpose.

When browsing and remaining on our Website you consent to the use of the cookies mentioned above, the periods detailed and the conditions contained in this Cookie Policy.